Privacy Policy

Last updated: April 29, 2026

Party Mart, LLC (“Party Mart,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Party-Mart.com, shop online, create an account, contact us, use website search, use our chatbot or live chat tools, or interact with our website and services.

Party Mart is located at 2075 Lancaster Dr NE, Salem, OR 97305. You can contact us by phone at (503) 362-0941.

This policy is intended for Party Mart customers and website visitors in the United States, including Oregon.

Information We Collect

We may collect information you provide directly, including:

Name
Email address
Phone number
Billing and shipping address
Order details
Account login information
Pickup or delivery questions
Messages sent through contact forms, email, social media, live chat, or chatbot tools
Information you choose to provide when asking about products, balloons, events, colors, themes, or order support

We may also collect technical and usage information automatically, including:

IP address
Browser and device information
Pages visited
Products viewed
Search terms
Search-result interactions
Cart and checkout activity
Cookie identifiers
Timestamps
Chat activity
Website performance and diagnostic information

How We Use Information

We use information to:

Process online orders
Manage cart, checkout, shipping, and local pickup
Send cart recovery or checkout reminder emails when you begin checkout and do not complete a purchase
Provide customer support
Respond to questions
Help with balloon, party supply, theme, and pickup requests
Maintain customer accounts
Improve website search and product discovery
Improve our website, products, services, and customer experience
Plan inventory and understand common shopping needs
Prevent fraud, abuse, spam, and security issues
Measure website performance
Send order-related messages
Send marketing messages where permitted
Comply with legal, tax, accounting, and business obligations

We do not sell personal information.

Online Shopping and WooCommerce

Party-Mart.com uses WooCommerce to support online shopping, cart features, checkout, customer accounts, order processing, and related ecommerce functions.

WooCommerce may use cookies and session identifiers to remember cart contents, support checkout, keep users logged in, locate order data, and complete purchases.

Payment information may be processed by third-party payment providers. Party Mart does not store full payment card numbers on its website.

Cart Recovery and Checkout Reminder Emails

If you begin checkout and provide your email address but do not complete your purchase, Party Mart or our ecommerce tools may send you a cart recovery or checkout reminder email. These reminders help you return to your cart, complete checkout, or contact us if you need help with an order.

You may opt out of marketing emails where an unsubscribe option is provided. Transactional or service-related messages about existing orders may still be sent when needed.

Customer Accounts

If you create an account or log in to Party-Mart.com, we may store account details, order history, shipping information, billing information, and related customer service records.

You are responsible for keeping your account login information secure.

Onsite Search Analytics

When you use the search feature on Party-Mart.com, we may collect search terms and search interaction data to improve product search, understand what customers are looking for, plan inventory, and make the shopping experience easier.

If you are logged into your account while using search, your search activity may be associated with your customer account. We use this information for website improvement, customer support, product availability planning, and internal business purposes.

Live Chat and Chatbot Messages

When you use our live chat or chatbot feature, we may collect and store the messages you send, your IP address, timestamps, and related technical information needed to operate the chat.

If you provide personal information in the chat, such as your name, email address, phone number, order details, event information, pickup questions, or party details, that information may also be stored with the chat record.

We use chat information to respond to customer questions, provide support, improve our website, improve customer service, and understand common shopping needs.

We may retain chatbot and live chat records for up to two years unless a longer retention period is required or permitted by law.

Please avoid sending sensitive personal information through chat.

Analytics and Website Improvement

We may use analytics tools such as Google Site Kit, Google Analytics, Microsoft Clarity, and similar technologies to understand website traffic, product discovery, page performance, and how visitors use our website.

Microsoft Clarity may collect information about website interactions, such as pages viewed, clicks, scrolling, session activity, device information, browser information, and IP address. We use this information to improve website usability and customer experience.

Where required or available, analytics tools may be controlled through your cookie preferences.

Advertising and Remarketing

We may use advertising pixels, tags, and similar technologies from platforms such as Meta/Facebook, Instagram, TikTok, Google, Microsoft, or other advertising partners.

These tools may help us measure ad performance, understand how visitors interact with Party-Mart.com after seeing or clicking an ad, build audiences, and show relevant ads on other websites or apps.

These technologies may collect information such as pages viewed, products viewed, buttons clicked, purchases or checkout activity, browser or device information, IP address, cookie identifiers, and advertising identifiers.

Advertising and remarketing cookies are not required for the website to function and may be controlled through your cookie preferences where available.

Reviews and Social Features

We may display customer reviews or social proof using third-party tools such as Trustindex or Google review integrations. These tools may load content from third-party services and may process technical information when displayed on the website.

Our website may also link to social media platforms such as Facebook, Instagram, TikTok, and YouTube. Your interactions with those platforms are governed by their own privacy policies.

Website Hosting, CDN, DNS, and Security Services

We use third-party infrastructure providers, including Bunny.net, to help deliver our website, improve page speed, route website traffic, provide DNS services, and support website security and reliability.

When visitors access Party-Mart.com, these providers may process technical information such as IP addresses, device and browser information, request URLs, timestamps, and similar server log data.

This information is used to deliver website content, improve performance, prevent abuse, troubleshoot technical issues, and keep the website secure.

Cookies

Party-Mart.com uses cookies and similar technologies for website operation, shopping cart features, customer accounts, onsite search, customer support chat, analytics, performance measurement, and advertising where enabled.

Some cookies are necessary for the website to work. Optional cookies, such as analytics or advertising cookies, may be controlled through our cookie preferences banner where available.

How We Share Information

We may share information with service providers that help us:

Operate our website
Process orders and payments
Provide shipping and local pickup support
Provide customer support
Operate live chat or chatbot tools
Deliver website content
Analyze website performance
Improve website search
Display reviews
Manage advertising
Prevent fraud or abuse
Comply with legal obligations

We may also share information if required by law, to protect our rights, to prevent fraud, or as part of a business transaction such as a merger, sale, or transfer of assets.

Data Retention

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Different types of information may have different retention periods, including order records, customer account information, support messages, website logs, search analytics, and chat records.

Oregon Privacy Rights

Oregon has a consumer privacy law that may apply to certain businesses that meet legal thresholds. Oregon residents may have rights to access, correct, delete, or obtain a copy of personal data, and to opt out of certain processing such as targeted advertising or sale of personal data where applicable.

Even when a specific privacy law does not apply to a request, Party Mart will make reasonable efforts to respond to privacy questions and requests.

To make a privacy request, contact Party Mart using the information below. We may need to verify your identity before completing a request.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.

Links to Other Websites

Party-Mart.com may link to third-party websites, social media platforms, payment providers, shipping providers, review platforms, or other services. We are not responsible for the privacy practices of third-party websites or services.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No website, system, or transmission method is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates are effective when posted on this page with a new “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, cookies, onsite search analytics, chatbot records, or your privacy choices, contact us:

Party Mart, LLC
2075 Lancaster Dr NE
Salem, OR 97305
Phone: (503) 362-0941