Return Policy
We want you to be completely satisfied with your purchase
General Return Policy
Changed your mind? We're happy to accept returns for a full refund within 30 days from receipt purchase date.
- Returns must be made within 30 days from date of purchase
- All items must be in original package, unopened
- Original receipt is required for all returns
Note: Any holiday items must be returned two weeks (14 days) before the date of the holiday. NO RETURNS ON HOLIDAY ITEMS FOR SHIPPED ITEMS.
In-Store Returns
Returning items purchased in-store is quick and easy.
- Bring your item and original receipt to the front desk
- A team member will be happy to assist with your return
- Refunds will be issued to the original payment method
Remember: Your receipt can be from your email, order details page, or a printed receipt.
Shipped Order Returns
Returning items from online orders follows the same rules as in-store returns with a few additional considerations.
- Returns must be made within 30 days from the delivery date
- Customer is responsible for return shipping costs
- We provide return shipping labels at customer's expense
- Original packaging and receipt must be included
Process: Contact our customer service to initiate a return and receive a return authorization number.
Non-Returnable Items
The following items cannot be returned:
Printing a Receipt
How to Print Your Receipt
Receipts come in handy when returning items you purchased in store. It's easy to print them from your order details page.
Online Order Receipts
For online purchases, your receipt is automatically emailed to you. You can also access it through your account order history.
Can't Find Your Receipt?
If you can't locate your receipt, please contact our customer service team with your purchase information. We may be able to look up your purchase in our system.
Frequently Asked Questions
Have questions about our return policy? Contact our customer service team for assistance.